My windows are rotting, and Pella is not standing behind the products.because my windows are the architect series, which cost more, they won't cover them because not enough of us have come forward…I beg you, do not make the same mistake I made and believe anything they say. “Pella sold me their top of the line windows and doors, while telling stories of lifetime replacements, and that the company stands behind their products like no other. Now I have four sashes where the water got between the bottom of the sash aluminum cladding and wood. “I have to replace three out of five Pella panels for $6000.The water got in between the aluminum panel and wood and rotted out. When the service men got there and they took the outside bottom panel off to remove and install the window, it was all decayed under both windows. I had to pay 50% for the window and labor to get the window replaced. “There was decayed wood detected on the inside of one of the large windows, I called service. Online Complaints Over Pella Windows MountingĬ, a consumer news and advocacy resource, has dozens of complaints from consumers who had Pella windows installed on their properties.
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